2 thoughts on “Omnichannel Services Should Deliver Functionality, Not Only Data”
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Omnichannel Services Should Deliver Functionality, Not Only Data
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Couldn’t agree more. One key architecture principal I’ve been an advocate for the last few years is that you should always treat your web, your app, etc, as just one of many possible channels. Each channel should implement as little business logic as possible. For the clients I’ve worked with this has been a very, very successful approach.
Keep it up!
Thanks, Daniel, and yes, it has worked very well also for the clients I’ve worked with.