Vlog: Building an Insurance Bot with Microsoft Bot Framework

What I often hear about insurers is that you have to pay them each month but when you need them, they are not willing to support. When you need the insurer, you want direct support. But, for the insurer, it’s hard to support if you need them outside their office hours, or if all employees are busy.

Chatbots are a great tool to solve this issue. They are always available and can automatically execute tasks for the insurer or the end user. In this post, I’ll show a scenario how a chatbot can support when a damage report occurs.

Watch the video for the scenario overview and a demo of the chatbot I created.

Chris Arend


Chris is a vibrant professional with thorough knowledge on connecting things. He has an open mindset and go-get mindset and way of working. With this enthusiasm he has been able to move Sogeti NL professionals to get hands on with IoT during the IoT Battle where he was one of the initiators. He lives and breathes innovation around IoT and has had huge influence in shaping solution for clients, most notably a mobile app for an energy company and Tesla. With his interest and expertise of connecting things and people he will drive many IoT and other high impact and visible projects in the future and take our Labs Community steps further along this path.

More on Chris Arend.

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