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The role of the CISO: From technical enforcer to strategic business partner

Sep 18, 2024
Arash Rahmani

The role of the Chief Information Security Officer (CISO) has undergone a significant transformation over the past decade. While the role initially focused on technical security measures, the modern CISO is now expected to serve as a strategic business partner, aligning security with broader business objectives. This shift over the last decade reflects the growing recognition that cybersecurity is not just a technical issue but a critical component of business success. While most senior leaders are still adjusting to this change in perspective and still view a CISO as a technical IT specialist role that does not require the skills to manage a (large) team or align with the business, this is no longer the case.

From technical enforcer to value creator

Traditionally, the CISO’s role was primarily focused on maintaining operational IT security. However, as cybersecurity threats have become more sophisticated and the impact of security breaches more severe, the need for a more integrated approach has emerged. In addition to protecting the organization from cyber threats, they must also ensure that security initiatives support the company’s growth, business continuity, and innovation goals. This requires CISOs to shift from a purely technical mindset to one that encompasses risk management, regulatory compliance, and strategic business alignment.

As CISOs take on more strategic roles, their value to the organization increases. By aligning security with business goals, CISOs can contribute to the company’s competitive advantage CISOs are also playing a pivotal role in digital transformation initiatives. As companies adopt new technologies such as artificial intelligence, cloud computing, and the Internet of Things, CISOs must ensure that security is embedded into these innovations from the start.

Key skills for the modern CISO

The evolution of the CISO role demands a new set of skills that go beyond technical expertise. Here are three critical skills that modern CISOs need to succeed as strategic business partners:

  1. Business acumen
    To be an effective business partner, CISOs must have a deep understanding of the organization’s business model, goals, and competitive landscape. This allows them to tailor security initiatives that not only protect the company but also drive value.
  2. Communication and stakeholder engagement
    It is crucial for CISOs to be able to communicate complex security concepts in a way that business leaders can understand. Modern CISOs need to articulate the business impact of security initiatives, making a compelling case for investment in security programs. Engaging with stakeholders across the organization, including the board, executive leadership, and business unit leaders, helps ensure that security is embedded in the company’s strategic decision-making process.
  3. Risk Management and Governance
    CISOs are increasingly responsible for managing not just cybersecurity risks but also broader digital risks that can impact the organization’s operations and reputation. This includes managing compliance with regulations such as NIS2 and DORA, and ensuring that the company’s security posture aligns with industry standards. Effective governance frameworks and risk management processes are key to helping CISOs navigate this complex landscape.

Looking ahead at the role of the CISO

The role of the CISO will continue to evolve as new threats and technologies emerge. CISOs who can successfully navigate this evolution—by developing their business acumen, engaging stakeholders, and managing risks—will be well-positioned to drive their organizations’ success. By transforming from technical enforcers into strategic business partners, CISOs can ensure that security is not just a defensive measure but a source of value creation and competitive advantage.

About the author

Trusted Advisor Security | Principal Consultant Information Security | Netherlands
Over 15 years of experience in digital transformation with an emphasis on information security governance and strategy. I have worked for several national and international brands in multiple industries, including apparel, automotive, aviation, finance, and hospitality.

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