Our current research topic is called “Digital Happiness” and we’re exploring new ideas about how companies should interact with their clients and employees. This time we want to share the idea and vision from Esko Kilpi: ‘Digital Happiness and the Future of Organizations‘. Kilpi shared his vision with us and our clients during our event In Pursuit of Digital Happiness in Brussels on November 9-10 2017.
In Kilpi’s vision the future of work is one of the most important issues to focus on. Kilpi explains: “The multi-unit business corporation replaced the small, single-unit enterprise because administrative coordination enabled greater productivity through lower (transaction) costs per task than was possible before. […] But two aspects of work have changed dramatically. The most successful firms are themselves multi-sided markets in interaction with entities “outside”, customers and network partners. These firms are the new platforms. Secondly, the products/services the platform firm sells to its clients are not offerings of the firm per se, but offerings created by specific network players in specific situations of “local” network interaction.” Watch Kilpi elaborate on these changes and pinpoint the exact issues organizations needs to address in order to be ready for the future of work.
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About Esko Kilpi
Esko Kilpi is a senior adviser at Sitra, the Finnish Innovation Fund. His research interests have been about social complexity, the Internet as a commons for value creation and technological intelligence enabling a human centric, relational approach to work. In addition to his work as a researcher and author Esko Kilpi lectures internationally on the topics of network-based view of the firm, Internet based business models and work design based on latest interaction technologies. Esko Kilpi is frequently invited as a keynote speaker in management and technology conferences globally. As an international speaker, author and adviser he works with both public sector organisations and leading multinational companies. He has been a member of the advisory board of the World Bank on Knowledge Management. Currently he serves as an advisory board member for a select group of high tech start-ups.
About the In Pursuit of Digital Happiness events
Two recent deep dives with a group of IT Executives gave us more insights in how our current research topic “Digital Happiness” is going to evolve. We’ll share the videos recorded at these meetings that we’ve organized in the coming months. Both in the US (Chicago) and Europe (Brussels) business executives, media experts and academia shared their views on the massive transformative impact of digital technologies. The fundamentals on which the program In Pursuit of Digital Happiness was based are simple: the technological and financial limitations of digital progress have been dealt with. The real question to answer for businesses to be successful in the society that emerges is, “What do we desire?” Happiness, in the broad definition by the school of positive psychology – from fun and the daily pleasure to getting in a state of flow, and the rewarding feeling of living a meaningful life and doing meaningful things – guided the discussions about the social desirability.