English | EN 
It’s easy to say, “Quality is everyone’s responsibility”, but putting it into practice and involving the whole team in quality is not obvious. The role of a Quality Coach exists to help team members and stakeholders actively adopt quality practices and make quality tangible in the product, processes, and people involved.
As a Quality Coach, I would like to first present the role in detail, then share my first experience in this role, the challenges I encountered, and the results of this experimentation at the team and organizational levels.
I learned that it is necessary to know beforehand: what aspect of quality the team wants to improve, why they want to do so, and how we can benefit from cross-functional learning and experimentation through communities of practice, as well as visualization.
I learned different facilitation techniques for an effective coaching experience with teams to make them committed to quality.
In this presentation, I will share with you the role of a Quality Coach in agile teams, as well as the toolbox that can be used during facilitation, with the aim of meeting the objectives of the organization and teams towards quality.
Download the presentation to learn more.
This presentation was done at HUSTEF conference 4th October 2023 in Budapest.
