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Navigating Cost Allocation Challenges and Solutions – Part 1

Santanu De
November 16, 2023

Building upon our previous blog about FinOps Tools and Features, this blog focuses on a significant challenge faced by FinOps teams: effectively allocating resource costs to the respective users, teams, departments, projects, or business units responsible for covering the identified cloud expenses.

First let’s understand what is Cost Allocation

Cost Allocation is the practice of breaking down your cloud expenses into finer categories or cost centers, enabling a deeper understanding of the origins of your costs. This is achieved by attributing costs to specific teams, projects, departments, or individuals. The primary objective is to enhance visibility, pinpoint the contributors to cloud expenses within your organization, and facilitate informed decision-making.

Cost allocation serves several essential purposes, including data-driven decision-making, the identification of areas for cost optimization, and the enhancement of accountability by allocating financial responsibility to various stakeholders. It primarily acts as a reporting and accountability tool, providing answers to the fundamental question, ‘Who bears financial responsibility for specific aspects of our cloud costs?

Level of Cost Allocation

Cost allocation in cloud computing is typically done at various levels within an organization, depending on the organization’s structure and specific needs. The choice of the allocation level depends on factors such as the organization’s size, departmental structure, and the degree of granularity required for cost tracking and management. Some common levels at which cost allocation is done include:

  • Organizational Level: At the highest level, cost allocation spans the entire organization, providing an overview of cloud expenses for the organization as a whole, irrespective of specific departments or projects.
  • Department or Business Unit Level: Many organizations allocate costs to individual departments or business units, empowering them to manage their cloud expenses within their budget. This approach facilitates detailed expense tracking.
  • Project Level: In organizations where cloud resources are closely linked to specific projects or initiatives, cost allocation is executed at the project level, with each project having its budget and cost allocation strategy.
  • Team Level: Some organizations allocate costs at the team level, particularly when teams have significant control over their cloud resources. This level allows for more granular cost tracking and responsibility.
  • User Level: In smaller organizations or when individual users wield control over cloud resources, costs may be allocated at the user level, with each user taking responsibility for their cloud expenses.
  • Resource or Service Level: Certain organizations allocate costs to specific cloud resources or services. For instance, a company may have a designated budget for a critical application, service, or infrastructure component.
  • Cost Center Level: In some organizations, cost centers are employed to allocate costs based on specific divisions or units, which may not necessarily align with traditional departmental or project boundaries.

The specific level of cost allocation can vary based on the organization’s unique goals and requirements. It’s crucial to align the allocation strategy with the organization’s structure to ensure that it effectively addresses the needs of financial accountability, budget management, and cost optimization. Regardless of the chosen level, the primary focus should be on proactively monitoring expenditures, rigorously tracking resource utilization, and adhering to predefined budgetary constraints. Thoughtfully and efficiently executed cost allocation plays a pivotal role in the broader context of effective cloud cost management.

Challenges and Solution in Cost Allocation

Challenges:

  • Complex Resource Usage Patterns: The challenge in cost allocation arises from complex and varying resource usage patterns across departments or projects, making it difficult to accurately distribute RI costs.
  • Changing Business Needs: Business needs change over time, and it can be challenging to adjust cost allocation to accommodate these changes effectively. For instance, when new business units or departments emerge, there may be a need to allocate cloud costs to these entities. Business priorities can shift, resulting in changes in resource allocation. Mergers and acquisitions may necessitate a consolidated or integrated cost allocation system.
  • Granularity of Allocation: Determining the appropriate level of granularity for cost allocation (e.g., at the department, project, or application level) can be a challenge.
  • Hybrid Cloud Environments: Managing RIs across both on-premises and multiple cloud providers adds complexity to cost allocation.
  • Resource Sharing: When resources are shared across multiple departments or teams, determining the fair allocation of costs can be challenging.

Solutions:

  • Resource Tagging:  Establish a robust resource tagging strategy to categorize resources and align them with specific departments, projects, or applications. This enables more accurate cost allocation.
  • Usage Metrics:  Collect detailed usage metrics for each department or application, such as CPU utilization, data transfer, and request counts.
  • Allocation Algorithms:  Develop or use cost allocation algorithms or tools that take into account usage metrics, RI utilization, and resource tagging to distribute costs effectively.
  • Regular Review:  Regularly review and adjust cost allocation, as business needs change. Automation can help streamline this process.
  • Transparency and Communication:  Foster clear communication with stakeholders about the cost allocation methodology. This includes sharing reports and making stakeholders aware of the cost allocation process.
  • Use Third-Party Tools:  Consider using third-party cloud cost management and optimization tools that provide advanced cost allocation features.
  • Forecasting:  Implement cost forecasting to better predict future expenses and allocate RIs accordingly.
  • Training and Education:  Ensure that relevant stakeholders are well-informed about cloud cost management and their role in optimizing costs.
  • Audit and Compliance:  Take into account compliance requirements when implementing cost allocation, especially in regulated industries.

Conclusion

In summary, mastering cost allocation in the realm of cloud computing stands as a pivotal pillar of FinOps, granting organizations the power to assert greater control over their cloud expenses and resources. Armed with a profound comprehension of the diverse layers at which cost allocation operates and the challenges it encompasses, businesses are well-equipped to deploy an array of solutions to surmount these obstacles. Be it the precision of resource tagging, the insights derived from usage metrics, or the efficiency of allocation algorithms, these strategies serve as instruments of empowerment, allowing organizations to bolster accountability, fine-tune cost optimization, and embark on a journey of data-driven decision-making.

About the author

Senior Manager | India
Santanu De is a Senior architect having around 20+ years IT experience working on various technologies in Microsoft stack. He has worked on multiple cloud migration and modernization programs and architected many IT Solutions. Santanu has worked with various clients globally for digitally transforming client’s IT landscape using latest cloud technologies like Azure.

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