Multi-disciplinary? Cross-functional!

Nov 28, 2014
Sogeti Labs

Ben1Do you also come across the term ‘Multi-disciplinary Teams’ more and more? And always as a kind of remedy for all organizational ills? I used to love ‘multi-disciplinary’. I think that’s because I didn’t feel ‘just a tester’, but more like an IT-generalist with testing as specialty. I did not feel comfortable boxed in as a one trick pony. But nowadays ‘multi-disciplinary’ is getting misused. Or should I say, it’s used too literally. Let me explain.

Almost every company I visit has set out to become Agile and, as a consequence, is putting together multi-disciplinary teams. This frequently adds up to teams composed of former programmers, testers and analysts that are co-located (yes, yes, they’re following agile guidelines …), engaging in a daily standup and deliver some working software every 2 to 4 weeks. Done, they’re very Agile … they think. NO! Not true!

What all too often is achieved is some kind of mini-waterfall, where analysts analyze, programmers program and testers test, each in their own process, each with their own toolset. I do recognize its merit, waterfall with sprints of a couple of weeks works a lot better than waterfall with marathons of a couple of months (or years …). But I don’t think it’s really in the Agile spirit.

I promote ‘cross-functional’ teams of IT-generalists, each with a their own specialty (I know, I’m promoting myself ;-).  To truly catch the Agile spirit one has to integrate not only the work place location, but also (more so!) how one works: integrate role specific activities into one shared process, integrate specialized tools into one shared toolset. I don’t know if ‘cross-functional’ is the right word for it. And to be honest, I don’t really care. My point is not to coin ‘cross-functional’ as the superb solution to avoid mini-waterfall. My point is to watch for mini-waterfall in disguise.

About the author

SogetiLabs gathers distinguished technology leaders from around the Sogeti world. It is an initiative explaining not how IT works, but what IT means for business.

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