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LONG LIVE NON-FUNCTIONAL TESTING

August 5, 2025
Boby Jose

Functional testing is widely acknowledged as an important phase in the software development lifecycle, ensuring that an application behaves in accordance with its requirements and expectations. While functional testing often defines the software’s overall quality, non-functional testing determines its longevity. A robust non-functional strategy is essential for long-lasting, fit-for-purpose software—long live non-functional testing!

“Non-Functional testing ensures that the software can handle the unexpected gracefully.”

Non-functional testing evaluates critical features such as availability, compatibility, security, usability, scalability, performance etc. These elements are essential to ensure that an application can withstand real-world challenges and provide a seamless user experience over time. Performance testing, for instance, assesses the software’s ability to remain stable and responsive under varying loads, ensuring it performs reliably even during peak usage.

“Performance and volume testing is not about finding bugs, but about finding bottlenecks.”

Security testing identifies vulnerabilities that malicious actors could exploit, protecting both the application and its users from potential threats.

“A security health check is not just about finding  vulnerabilities, but about ensuring trust.”

Usability testing ensures that the software is intuitive and easy to use, which is crucial for user adoption and satisfaction. Reliability testing guarantees that the application consistently performs its intended functions without failure.

“Accessibility testing is the art of making the invisible, visible.”

Neglecting non-functional testing can have serious consequences. Performance issues may lead to slow response times or system crashes, frustrating and alienating users. Security weaknesses can result in data breaches, causing significant financial and reputational damage to an organisation. Poor usability and accessibility can drive users away, while reliability issues may lead to frequent outages and increased maintenance costs. No matter how well software meets its functional requirements, these shortcomings can ultimately jeopardise its success.

Despite its importance, non-functional testing is often underrepresented due to a shortage of expertise in the industry. While many testers excel in functional testing, test automation, product testing, they may lack the specialised knowledge required for non-functional testing. This skills gap can result in inadequate testing, leading to software that fails to meet expectations for reliability, performance, security, and usability.

“Non-functional testing is the unsung hero of software quality.”

Non-functional testing is just as vital for ensuring the longevity and quality of software as functional testing is for verifying that it operates as intended. It addresses factors that directly influence user satisfaction and the software’s ability to perform under real-world conditions. Neglecting non-functional testing can lead to critical issues that damage both a company’s reputation and the success of its software. Therefore, it is essential to prioritise non-functional testing and invest in the necessary skill development to ensure its effective execution. By adopting a comprehensive approach to testing, organisations can deliver robust, reliable, and user-friendly software that meets both functional and non-functional requirements.

About the author

Quality & Test Manager | UK
Boby Jose has over 26 years of experience in software testing and quality assurance. He has led major global testing engagements, including Europe’s largest Service Desk, the world’s second-largest healthcare application, and the largest implementations of SharePoint and ServiceNow worldwide.

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