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Enhancing Software Testing with ChatGPT

Camilla Tran
June 26, 2023

In this blog post, I will give a short introduction to how ChatGPT can be effectively used in various aspects of software testing, including test data generation, test development, test management, and manual testing. In the end, I will discuss the awareness of using ChatGPT. Short about ChatGPT, it is a language model developed by OpenAI and can be a useful tool in your software testing work if used correctly.

How to generate test data?

ChatGPT can play a valuable role in this area by assisting testers in creating test data based on predefined personas or specific rules. By interacting with ChatGPT, testers can provide input parameters such as user characteristics, system configurations, and specific scenarios, and receive realistic test data as output. This capability enables testers to efficiently generate a wide range of test cases and scenarios.

A test developer’s best friend

When faced with debugging challenges, test developers can use ChatGPT to discuss their code snippets or scenarios. This is done by enabling the model to provide insights and suggestions for resolving issues based on your code. Moreover, ChatGPT can assist in setting up testing frameworks programmatically, automating repetitive tasks, and saving valuable time. By understanding the developer’s intent, ChatGPT can generate tests based on code snippets and high-level descriptions about the application. Thus, the test development process can be enhanced.

A test manager’s secret weapon?

ChatGPT can for example contribute to test management activities by generating test cases and test steps. Test managers can provide high-level requirements or user stories with acceptance criteria to ChatGPT, which then can generate test cases or test scenarios based on the given input. Additionally, ChatGPT can assist in test report documentation, generate a template for test reports and test plans, and produce a test document with detailed test execution results based on what you give to ChatGPT as input.

What about manual testing?

While ChatGPT cannot simulate a person’s behavior, or scan a website, it can serve as a valuable guide for manual testing activities. Testers can have conversations with ChatGPT to seek advice on how to manually test a website or application. ChatGPT can provide testers with recommendations like test scenarios and different test techniques. Thus, the effectiveness may increase by using ChatGPT within manual testing.

How much can you trust ChatGPT?

So, ChatGPT is a great supporting tool within software testing but not everything it says is true, even though it sounds convincing! ChatGPT is, as mentioned, a language model and will base on the given input. Therefore, you must be aware of privacy and sensitive data and reflect on what you are feeding ChatGPT. The responses to ChatGPT are also based up until September 2021. In other words, it can generate fake facts and base the response on old information. ChatGPT can be trusted to a certain extent, but you must have in mind that not everything is true and may double-check the facts. 

About the author

Senior Consultant | Norway
Camilla is a Senior Consultant at Sogeti Norway as a Technical tester with a developer background. She has always had a special interest in technology from an early age and has a general bachelor’s degree in Informatics. Her Master’s degree in Informatics is specialized in Interaction Design, Game, and Learning Technology.


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