GDPR

On LinkedIn I’m receiving many invitations from people that are interested to receive my take on the subject and the implementation of NIS2. Well, read on, because here it is.

As some of you already know I’m a big supporter of the open-source mindset. I believe it’s a core principle that implements trust, self-correction and accountability. As a freedom architect I rely on these principles to build transparent communities.

In a series of blogposts I will be sharing some learnings with regards to enhancing live chat, introducing Conversational AI and scaling up with a Bot at a banking organization.

California has recently signed a new consumer privacy law that has the potential to drastically change how companies in the United States handle customer information.