Customer Experience

InSided user communities build engagement and reduce cost. In this TechTalk, Joleen van der Zwan interviews Kenneth Refsgaard.

In this article I will show how to create a simple serverless Api based on Azure Functions and Azure Table Storage.

Today's launch our new report on machine intelligence "The Frankenstein Factor". It's an anatomy of fear of artificial intelligence.

Sometimes the Internet makes you feel like a boomer. Why should you buy virtual clothes for your avatar?

Take a look at our most read and shared blog posts from March 2021.

Tragically we often discover weeks or months later the vision we had of our code solving problems was never achieved.

As CxO, you are facing digital transformation...but you don’t know where to gather pertinent information for decision making.

This week we focus on deepfake technology. For starters, the FBI warned in an alert that malicious actors “almost certainly” will be using deepfakes to advance their influence or cyber-operations in the coming weeks.

In recent years, the number of new words related to agile methodologies has not stopped growing.

The giant container ship Ever Given that has blocked traffic in the Suez Canal for the last week, bringing a key global trade route to a standstill and capturing the world’s attention, was partially refloated as we’re writing this newsletter.

In ‘The Happiness Advantage Report’ that I’ve recently co-authored, we consider the role of digital in enabling happiness.

In a series of blogposts I will be sharing some learnings with regards to enhancing live chat, introducing Conversational AI and scaling up with a Bot at a banking organization.