Customer Experience

May 7th, 2019, by
Striking up a conversation is good for business

As the Capgemini Research Institute publishes a new report on digital mastery in financial services, I’m keen to explore an emerging topic; that of personalization.

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October 12th, 2018, by
How To Continuously Improve Your Mobile Apps (Part 1)

Gathering insights before releasing As customers are becoming more digital savvy, organizations are under pressure to continuously enhance digital products,…

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May 18th, 2018, by
#IoTFriday E30 | Device Management to avoid bankruptcy

When you need to update 10.000 devices one by one and by hand, you will go bankrupt. The time and…

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May 2nd, 2018, by
Presentation Pierre Hessler – To Conclude on the Digital Happiness Summit

Our current research topic is called “Digital Happiness” and we’re exploring new ideas about how companies should interact with their clients…

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April 25th, 2018, by
Presentation: Luciano Floridi – Happiness in an Onlife World

Our current research topic is called “Digital Happiness” and we’re exploring new ideas about how companies should interact with their clients…

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April 16th, 2018, by
Presentation Professor Witte Hoogendijk – From Big Bang to Burn Out

Our current research topic is called “Digital Happiness” and we’re exploring new ideas about how companies should interact with their clients…

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April 12th, 2018, by
The Balance of Trust and Happiness – Karin van Baardwijk

Our current research topic is called “Digital Happiness” and we’re exploring new ideas about how companies should interact with their clients…

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April 11th, 2018, by
Presentation Esko Kilpi – Digital Happiness and the Future of Organizations

Our current research topic is called “Digital Happiness” and we’re exploring new ideas about how companies should interact with their clients…

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March 29th, 2018, by
Presentation Kaspar Korjus – Estonia’s Gift to the World

Our current research topic is called “Digital Happiness” and we’re exploring new ideas about how companies should interact with their clients…

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March 27th, 2018, by
Our “Irish Adventure” with SogetiLabs #THiNKUBATOR2018

Recently, The annual SogetiLabs meeting was held in Dublin : Client: Ireland's leading insurance company SogetiLabs experts from around the…

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March 9th, 2018, by
Vlog on Gen Z: What IT Organizations Should Know About Their New Employees and Customers?

While Marije Splinter is doing her internships at VINT, she is performing literature research about Generation Z: the generation after…

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February 28th, 2018, by
Digital in 2018: The Call for Digital Happiness

We are only halfway through February but there already happened a lot of interesting events regarding digital happiness. Apple was…

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