Customer Experience

October 11th, 2019, by
Is it essential to redesign every monolithic application to Microservices?

As of today, there is a big pressure on every organization to have an edge on competition to exist and grow further. For any organization to be relevant and effective requires their existing software application to change and enable new business models to hold the customer base with them.

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June 25th, 2019, by
Latest Insights on (Customer) Experience Management

In this blog I'll focus on my definition of experience management, why and how you would want to "manage" it and what other companies like i.e. Philips and Randstad are doing with this topic.

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May 7th, 2019, by
Striking up a conversation is good for business

As the Capgemini Research Institute publishes a new report on digital mastery in financial services, I’m keen to explore an emerging topic; that of personalization.

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October 12th, 2018, by
How To Continuously Improve Your Mobile Apps (Part 1)

Gathering insights before releasing As customers are becoming more digital savvy, organizations are under pressure to continuously enhance digital products,…

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May 18th, 2018, by
#IoTFriday E30 | Device Management to avoid bankruptcy

When you need to update 10.000 devices one by one and by hand, you will go bankrupt. The time and…

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May 2nd, 2018, by
Presentation Pierre Hessler – To Conclude on the Digital Happiness Summit

Our current research topic is called “Digital Happiness” and we’re exploring new ideas about how companies should interact with their clients…

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April 25th, 2018, by
Presentation: Luciano Floridi – Happiness in an Onlife World

Our current research topic is called “Digital Happiness” and we’re exploring new ideas about how companies should interact with their clients…

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April 16th, 2018, by
Presentation Professor Witte Hoogendijk – From Big Bang to Burn Out

Our current research topic is called “Digital Happiness” and we’re exploring new ideas about how companies should interact with their clients…

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April 12th, 2018, by
The Balance of Trust and Happiness – Karin van Baardwijk

Our current research topic is called “Digital Happiness” and we’re exploring new ideas about how companies should interact with their clients…

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April 11th, 2018, by
Presentation Esko Kilpi – Digital Happiness and the Future of Organizations

Our current research topic is called “Digital Happiness” and we’re exploring new ideas about how companies should interact with their clients…

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March 29th, 2018, by
Presentation Kaspar Korjus – Estonia’s Gift to the World

Our current research topic is called “Digital Happiness” and we’re exploring new ideas about how companies should interact with their clients…

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March 27th, 2018, by
Our “Irish Adventure” with SogetiLabs #THiNKUBATOR2018

Recently, The annual SogetiLabs meeting was held in Dublin : Client: Ireland's leading insurance company SogetiLabs experts from around the…

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