Chatbots

InSided user communities build engagement and reduce cost. In this TechTalk, Joleen van der Zwan interviews Kenneth Refsgaard.

In a series of blogposts I will be sharing some learnings with regards to enhancing live chat, introducing Conversational AI and scaling up with a Bot at a banking organization.

Many online experiences now include the use of conversational agents -- the artists formerly known as chatbots -- that can assist with shopping, banking, and other digital experiences.

In a series of blogposts I will be sharing some learnings with regards to enhancing live chat, introducing Conversational AI and scaling up with a Bot at a banking organization.

In a series of blogposts I’ll be sharing some learnings with regards to enhancing live chat, introducing conversational AI and scaling up with a…

Today we explore the relationships people are consciously and unconsciously having with virtual humans. Like and subscribe.

Everyone has had an experience where we try to use our voice assistants on our phones and other devices only to have it respond with the most quirky, random things or otherwise not even try.

Look at how Power Platform powers organizations to accelerate their digital journey and help them to align quickly to the business environment changes.

Sanjay Chalke, Global Head of Automation, AI and Analytics for Sogeti, shares his top five predictions for Intelligent Automation in 2020.

With 2020 fast approaching, it’s the time to come up with the new trends. It’s good and refreshing to see all the different ideas and it gives me the inspiration to share my top five of topics I’ll be looking at in the coming year.

AI is at the core of the digital transformation that is improving the economics and capabilities of all aspects of business, including customer service. AI can help complete repetitive, predictable tasks — or take over those tasks completely — and interact with customers autonomously to add value.

DevOps is the Mount Olympus of the new software delivery civilization. And in the Mount Olympus of Dev(QA)Ops we have also the Twelve Olympians. Let's take a look.