Doug Ross is the former CTO at Western & Southern Financial Group, a Fortune 500 diversified financial services company. While there, Ross won a ComputerWorld Premier 100 Award as well as an SMA Innovation in Action Award for innovative solutions that helped the organization open new and highly profitable distribution channels.
More on Doug Ross.
Posts by Doug Ross
- TechTalk | Amplify Customer Engagement With Gamification, 13 May 2021
- 5 Key Concepts Underpinning Effective Conversational UI, 08 Mar 2021
- Why Some Firms Excel at Automation While Others Struggle, 23 Feb 2021
- An Opinionated Guide to Fixing Site Search Using AI and ML, 06 Feb 2020
- 4 Ways to Integrate Intelligent Automation Into Your Process Improvement Efforts, 19 Aug 2019
- The Five Things Your RPA Center of Excellence Must Do…, 08 Mar 2019
- How RPA is transforming CRM & ERP, 31 Jan 2019
- The 4 Persistent Myths of RPA, 18 Oct 2018
- Are the Robots Really Coming For Our Jobs?, 08 Aug 2018