Chatbots

June 2, 2023, by
24X7 BOT – Monitoring & Repetitive Process for Managed Service

The purpose of this article is to introduce automation for L1.5 monitoring, 24x7 job failure, month-end close, and other operational support processes.

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March 23, 2023, by
The AI explosion to mainstream is coming… Are you ready?

This blog post is going to get old really fast. Probably, if you are reading this at the end of the year 2023, you are currently shaking your head and laughing.

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March 22, 2023, by
The QA Prompt Engineer – Outsmarting ChatGPT

Unless you’ve been living under a rock for the past few months, you’ve undoubtedly already heard about ChatGPT, the artificial intelligence chatbot from OpenAI.

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March 14, 2023, by
 Issue #102 – Real Fake Newsletter

Navigating The Age Of Generative AI, ChatGPT And Large Language Model Bias, Use Of AI Generates Questions About The Future Of Art

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March 6, 2023, by
ChatGPT as a new calculator for language

A student must understand how a text is structured and be able to analyze arguments.

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February 21, 2023, by
Issue #99 – Real Fake Newsletter

Sentient AI, Selfpressionism and The Streaming Experience Of The Future

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January 26, 2023, by
Issue #95 – Real Fake Newsletter

When Online Fandom Goes Too Far, Robert Pattison Deepfake, Kim Kardashian As A British Chav and What 2020’s Memes Meant For Online Culture

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January 12, 2023, by
ChatGPT and I Write a Comedic Movie Plot

Since time travel isn’t here yet, I asked CGPT to write a funny movie plot about time travel for me.

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September 16, 2022, by
QuESt – Sogeti’s Quality Engineering Status Bot

QuESt: Quality Engineering & Status Reporting Bot, is our live reporting solution that will help the project stakeholder like QA Directors and Managers for taking the right decision during the project execution.

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December 2, 2021, by
Vlog: Metahumans

Today we might view virtual humans as simple and immature applications, but we are confident that they will become a crucial part of our future

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November 1, 2021, by
ChatOps solution with PowerPlatform

ChatOps is similar in the use of automation, but it is all about conversation-driven development. In other words, it uses chat as the first point of communication.

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April 15, 2021, by
User communities build engagement and reduce cost

InSided user communities build engagement and reduce cost. In this TechTalk, Joleen van der Zwan interviews Kenneth Refsgaard.

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March 29, 2021, by
Focus areas for enhancing Live Chat and scaling up with Bots (Part 3)

In a series of blogposts I will be sharing some learnings with regards to enhancing live chat, introducing Conversational AI and scaling up with a Bot at a banking organization.

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March 8, 2021, by
5 Key Concepts Underpinning Effective Conversational UI

Many online experiences now include the use of conversational agents -- the artists formerly known as chatbots -- that can assist with shopping, banking, and other digital experiences.

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February 11, 2021, by
Focus areas for enhancing Live Chat and scaling up with Bots (Part 2)

In a series of blogposts I will be sharing some learnings with regards to enhancing live chat, introducing Conversational AI and scaling up with a Bot at a banking organization.

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January 7, 2021, by
Focus areas for enhancing Live Chat and scaling up with Bots (Part 1)

In a series of blogposts I’ll be sharing some learnings with regards to enhancing live chat, introducing conversational AI and scaling up with a bot at a banking organization. Most of these learnings would apply as well for other industries where investments are made to enhance customer service channels and live chat in specific. Let’s start with a short introduction and...

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December 15, 2020, by
Bot or Not? Conscious and unconscious relationships with Virtual Humans

Today we explore the relationships people are consciously and unconsciously having with virtual humans. Like and subscribe.

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June 3, 2020, by
Finding Our Common Voice

Everyone has had an experience where we try to use our voice assistants on our phones and other devices only to have it respond with the most quirky, random things or otherwise not even try.

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March 23, 2020, by
Boost your Digital Journey using Power Platform

Look at how Power Platform powers organizations to accelerate their digital journey and help them to align quickly to the business environment changes.

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February 24, 2020, by
5 Intelligent Automation predictions for 2020

Sanjay Chalke, Global Head of Automation, AI and Analytics for Sogeti, shares his top five predictions for Intelligent Automation in 2020.

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