Scott Boyd

Director, Experience and Innovation | USA

Scott Boyd is an industry leading, digital, innovation and business solutions architect with a career track that demonstrates strengths as an effective leader, developing high-performing cross-functional teams, championing efforts for business turnaround digital transformation, and driving innovation. A Delivery Executive and Director in the East Division of the Customer First Practice, Scott has over 27 years of applied innovation, digital, leadership and business experience. Scott’s areas of expertise include organizational digital strategy and implementation, business development, innovation, and leadership coaching. Additionally, Scott is currently conducting research as a doctoral student at Drexel University’s LeBow College of Business where he is focusing on symbiotic relationships between humans, artificial intelligence, and machine learning.