MENNO VAN DOORN

SANDER DUIVESTEIN

THIJS PEPPING

The Happiness Advantage

Digital happiness is rapidly becoming the new frontier of competition. New digital opportunities can make our lives easier, more efficient, safer, and more joyful. You may ask yourself where to begin and which needs to prioritize, but one thing is clear: only focussing on efficiency and effectivity is not enough anymore. Customers and employees are already two steps ahead by actually living in a happiness economy. They are becoming more selective when looking for happiness and a purpose, making the prudent use of technology an additional differentiator. Their findings and judgments are shared in reviews and ratings, giving helpful insights for shopping customers who need these happiness ratings. Enhanced by a customer-centric mindset, it is experience and emotion that are today’s differentiators. Technology empowers organizations to understand these emotions, to persuade people with hyper-personalized touch points, and to directly impact their happiness and sadness. Those who miss this societal trend will have a hard time winning the hearts of the customer and new employees. The advanced state of digitization today requires a holistic approach with the ultimate question in mind: what is the main goal of the products, services, and organization and how do they contribute to the digital happiness of the customer? In this report, we explore three key questions. First, what is the potential advantage of aiming for happiness? Second, how does digital technology impact our individual happiness? And third, what role must organizations play as guardians of the happiness of their customers and employees?

AI First : Learning from the Machine

More and more companies are now taking action with more than a third of the organizations applying AI at scale. Place AI at the heart of your digital activities, that is the most important message. After decades of too much promise from technology, we now see a breakthrough in the realization of concrete business value. A new AI focus is essential because your competitors will certainly use the learning acceleration offered by AI’s specific capabilities to gain a head start. The last in a series of four qualitative research reports on the topic of Machine Intelligence, ‘AI First: Learning from the machine’ states that profit and economic growth go hand in hand with the proactive deployment of AI. It further asserts that companies can raise their Corporate IQ by embarking on a new journey of discovery built on intelligent machines. ‘AI First: Learning from the machine’ explores the latest developments on the journey to being an AI-first organization and recommends a number of actions for improving Corporate IQ with a better understanding of the relationship between man and machine.

Blockchain: cryptoplatform for a frictionless economy

Welcome to the wondrous world of the complex and highly imaginative crypto-economy. The world of block- chain and bitcoin, of miners, sandboxes and hashes. If you are not well-up in this subject yet, you may easily fall under the spell of the fascinating and fast-growing crypto-environments. And even if you have already made a study of the subject, some elements of the crypto-economy may remain mysterious and to some extent intangible.

New Digital Competition

The new VINT report explores the new digital competition and presents:

  • A analysis of the success factors of disruption
  • 10 design principles of the new digital competition like Unbundle your organization processes, APIs first. Access over ownership and Building trust with social systems
  • The need for every business to develop a API-strategy
  • An appeal to the CIO and the IT department to use a leading digital approach and map out an offensive technological route.

An Executive Introduction

The disruptive potential of new technologies is growing at a staggering speed and challengers in the market are more vigorous than ever. The combination of these new possibilities and the rise of new competitors are the main drivers that are accelerating innovation.Read about it in the latest report by VINT Design to Disrupt: An Executive Introduction

Machine Intelligence | Executive Introduction

After Mobile, Big Data and the Internet of Things, Machine Intelligence (MI) is The Next Big Thing. Machine Intelligence is the accelerator of these predecessors. With an impending breakthrough of Machine Intelligence, the interesting question is what change that will bring. In a series of reports on MI, Sogeti’s trend watchers explore the potential impact, starting with a first report giving an executive introduction to Machine Intelligence, followed by three additional reports. Healthcare, industry, agriculture, advertising companies, security, so basically any sector, can all benefit from the MI framework and this will lead to serious “rethinking”. How did we use to do this in the past, and what is possible today? How will computers be able to assist – or even outpace, as you please – humans even more in the coming years? In our series of reports we dive into all these topics.

*Opinions expressed on this blog reflect the writer’s views and not the position of the Sogeti Group